Have you ever started on a web search, trying to find information on a particular subject, only to find that you have to read through multiple sites just to get one answer? Ask.com has certainly helped in this arena, but it doesn't quite solve the problem that Fannie Mae's website has figured out for homeowners that are struggling with their mortgage.
This new website goes into great detail about the different options available to a mortgagor based on your current financial situation. There is a woman that comes on to the page and immediately starts talking about the site, how to move through the different tabs, and some simple tips on what to do first. The site also has links to general forms a mortgage servicer may require when submitting information for a loan modification, pursuing a short sale, etc. After spending some time walking through all the different scenarios and I found the site easy to understand and navigate through along with a list of numbers to call if you want to speak to a live person about your situation and even a glossary explaining all the key terms used while working with your mortgage company on a solution.
I am very pleased to see a website that is clear and concise with its information and lists ALL options available to homeowners who are struggling with their payments. If you would like to speak with someone about your situation in particular, please give me a call or send me an email and I'd be happy to visit with you to find the best solution or help navigating the website.
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